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ISO 20000
Benefits of ISO 20000 IT Service Management Certification :-
To qualify for new customers; more and more companies and organizations consider ISO/IEC 20000 certification an essential requirement for conducting business with a new vendor
To enter global markets; the ISO/IEC 20000 standards are widely recognized
To objectively measure the level of compliance to industry best practices
To have better information available for numerous purposes
To better streamline to various process improvements that may go on simultaneously in an IT department
To provide guidance with prioritizing the best practices to be implemented in an IT department
To give a company or organization a competitive edge
To show a drive for quality services
To objectively assess and benchmark IT’s level of maturity
To increase customer focus and transparency of value provided to the business
To establish a mentality of continual improvement in IT

How can Sterling International Consulting help to get ISO 20000 Certification?

ISO/IEC 20000-2:2005 is the Code of Practice and describes the best practices for Service Management processes within the scope of ISO/IEC 20000-1. The code of Practice will be of particular use to organizations preparing to be audited against ISO/IEC 20000 or planning service improvements

Our Team offers a variety of Consulting Services and Solution . Sterling International Consulting consists of full-time trainers and consultants with a unique combination of manufacturing experience, business and financial expertise, and a "hands-on" approach creates a recipe for our clients' success. Our experts can help us to gain effective implementation of ISO 20000 in your organization

Sterling International Consulting offers comprehensive series that will help you to achieve ISO 20000 IT Service Management certification. We provide assistance to
Comprehensively review organization's existing programs and systems in the food chain (Gap Analysis
Establish policy and objectives.
Identify documentation requirements
Train personnel
Implement new programs such as internal audit and management review.
Help you seek certification for ISO 20000 IT Service Management

In addition to consultancy (Online and Onsite), we provide following training :-
ISO 20000 IT Service Management Overview Training
ISO 20000 IT Service Management for the SME
Developing ISO 20000 IT Service Management documentation
ISO 20000 IT Service Management Internal auditor Training

Our Office:-
Sterling International Consulting FZE
Level 6, Office 605 - The Fairmont,
Sheikh Zayed Road, PO BOX 27363,
Dubai, United Arab Emirates
Mobile No.: + 971 505842597
Telephone: + 971 4 455 8677
Fax No. :+ 971 4 455 8556